—————: Cancellation Policy :—————
Order Cancellation info
As we dispatch each and every order from our end on the same day of receiving it, therefore, Flower Faster requests that in any case, if you need to cancel an order, please do so within 12 hours of placing the order.
Any Deal product with 1 Re or below Rs. 10 price will not be cancelled and the customer have to pay the Shipping charges for the delivery of any product falling in Special Deals category. If due to some technical error, customer has been able to place the order which falls under deals category (without paying any shipping charges), in such cases, Flower Faster reserves the right to cancel the order anytime.
- Flower Faster won’t be able to cancel any of the specific Deal orders.
- With effect from 1 Feb 2016, any refund if initiated by Flower Faster in its sole discretion, in respect of cancellation of order by the customer, can only be processed in terms of Gift Vouchers. Gift Voucher shall be valid for 6 (six) months from the date of issue, and would apply on the Website catalogue (www.flowerfaster.com). Gift Voucher can be used only once and will not be exchanged for anything other the products/services as specified therein. Once used, it expires automatically and no refund or return will be entertained in relation to the purchases/orders made with it.
Notwithstanding anything contained herein the Terms and Conditions, any Discount Voucher issued to you by Flower Faster can be used only once and will expire thereafter, even if the order/delivery is unsuccessful.
- A refund will be processed by Flower Faster in the event determines that the cancellation of the order is due to Flower Faster’s incapability of fulfilling the order.
Problems with an Order :
Flower Faster makes every effort to ensure that you receive excellent service. If, at any time, you experience problems with an order, please let us know.
- Flower Faster will not entertain any complaint after 24 hours from the time of delivery.
- Flower Faster will not entertain any complaint for perishable products like fresh flowers, cake etc. after 24 hours from the time of delivery.